FAQ

If your item has not been dispatched, please send us a message on the Contact page and we will cancel the order for you. Please note, we cannot cancel orders that have been dispatched.

Please contact us via the Contact page with your order number and we will update the shipping address for you. Please note, we cannot change the shipping address once orders have been shipped.

You will receive an email to say that your order has been received and another email when your order has been dispatched. If you have your account details, please login or you can send us a message using the contact form on the Contact page.

Due to the nature of the products we cannot accept returns. If you have an issue with your product, please contact us via the Contact page.

Sorry we cannot accept exchanges due to the nature of the products.

You can log in to your VGN account and skip an individual subscription charge by going to your "Manage Subscription“ section. You can also change the next shipping date, or payment and billing information.

Yes. We send a reminder email 7 days before your charge. Please check your spam or junk folder.

Yes, you can cancel at any time from your side of your account within the "Manage Subscription" section or by contacting us.

Muscle Doc Glucose Konjac Jelly Shot is a specially formulated energy supplement designed to fuel your muscles during exercise and enhance your workout. It's also an effective aid for individuals managing Type 1 diabetes.

Our jelly shot contains an optimal 18g dose of glucose, the preferred form of energy for rapid absorption and muscle support. It's packaged in convenient on-the-go sachets with a resealable twist cap for easy consumption.

Muscle Doc Glucose Konjac Jelly Shot provides quick energy replenishment to power through workouts. Its rapid absorption into the bloodstream ensures immediate support for your muscles, helping you perform at your best.

Muscle Doc Glucose Konjac Jelly Shot boasts superior absorption into the bloodstream, ensuring swift energy delivery when you need it most.

Absolutely. Our jelly shot is specifically designed for rapid energy replenishment, providing you with the fuel you need to power through any activity or workout.

Our jelly shot is an effective aid for managing hypoglycemia (low blood sugar). Its precise 18g dose of glucose helps bring blood sugar levels back to normal swiftly and efficiently. Please check with your doctor incase you have any specific requirements.